Policies

At Adapt, we are committed to being a reliable, responsible, and professional partner for our clients, employees, and collaborators. Our policies and guidelines delineate the values, methodologies, and requirements that govern our operations – encompassing ethics, sustainability, working environment, and business relationships.

The texts on this page are concise summaries of the governing documents that constitute Adapt's management system. The complete policy documents are available upon request.

When we refer to Adapt, we mean all companies and business units within the group, as well as all our employees, regardless of their role. As part of our commitment to responsibility, we also provide a whistleblower function, enabling the secure and anonymous reporting of irregularities.

Adapt shall always strive to be and be perceived as a responsible corporate citizen
and a role model within our industry. This entails upholding fundamental
democratic principles, the equal worth of all individuals, and an equitable society enriched
by cultural and ethnic diversity.

We acknowledge and intend for this foundational ethical stance to characterize our company and
our internal and external relationships. We assume responsibility for maintaining a consistently
high standard in these matters, a responsibility that extends to the entire corporate group and
all employees.

Adapt's Ethical Guidelines

Beyond the aforementioned ethical responsibility, Adapt does not apply any specific
inclusive or exclusive stance regarding, for instance, which clients we engage with
or which assignments we undertake. Instead, such decisions are evaluated on a case-by-case basis, with
the overarching ethical stance mentioned above serving as the guiding principle.

Employee Rights

Every individual employee reserves the right to decline work with a client or on an
assignment based on personal ethical principles. However, this right is contingent upon
the employee having communicated such positions to the employer in
advance.

Other Provisions

All employees, including management, are obligated to promptly report any suspected breach of or deviation from the company's ethical guidelines. Such reports should be made by contacting the company's safety representative, their immediate supervisor, or another appropriate individual. Under no circumstances shall any individual be penalized or sanctioned for making such a report.

Adapt operates on the principle of equal worth for all. We are committed to leveraging employee competencies and promoting an equitable distribution of power and influence, irrespective of gender, ethnic origin, disability, religion or other belief, sexual orientation, transgender identity or expression, or age.

Our culture shall be characterized by an open climate where everyone is treated equally, possessing the same rights, obligations, and opportunities. Anti-discrimination efforts must be active at all levels, integrated into areas such as recruitment and work environment initiatives, and regularly monitored. Responsibility for monitoring and quality assurance rests with each respective company manager and is overseen by the board of directors. 

Adapt safeguards the quality of the ideas, products, solutions, deliveries, and services we offer. A consistently high level of quality is a fundamental component of the value we provide to our clients. Our quality assurance efforts are based on two perspectives:

• Internal Quality: quality is established through clear processes, standardized routines, appropriate expertise, and a management system that drives continuous improvement and development.
• External Quality: in client projects, we are committed to delivering according to agreed-upon requirements and creating significant value in every delivery.

Quality assurance efforts shall be process-based and monitored through planning, measurement, continuous improvement initiatives, and regular evaluation by teams and management. These efforts shall align with ISO 9001 standards. Management sets objectives and implements measures, and all employees contribute by reporting, improving, and developing our operational methods.

Adapt shall strive for alternatives with low environmental and climate impact in its operations. We aim to contribute to a more sustainable global environment and strengthen our position by demanding environmental consideration in our decisions, projects, and collaborations with clients, suppliers, and partners.

Environmental consideration shall be an active part of daily operations. Whenever a more environmentally sound alternative is available, we shall select it. We endeavor to reduce our impact through resource-efficient procurement, optimized transportation, and by proposing choices in projects that mitigate climate impact. Environmental objectives shall be continuously measured and monitored. Management is responsible for governance and oversight, and every employee is expected to act in an environmentally conscious manner in their work.

Adapt's information is a business-critical asset and a matter of trust with clients, partners, and employees. We safeguard information within our processes and systems to ensure compliance with legal requirements, agreed-upon client demands, and internal principles.

Our information security efforts are risk-based and aim to provide:

• Appropriate Access: only authorized personnel shall have access to information.
• Adequate Protection: information shall be protected against loss, manipulation, and unauthorized dissemination.
• Ensured Availability: we shall prevent interruptions and be able to restore data in the event of incidents.

We operate with clear procedures for handling, storage, sharing, archiving, and purging of information. Access control, backup procedures, updates, and incident management are central components, as is ensuring all employees are aware of and adhere to current working methods. For client assignments, we shall, to the extent reasonable, operate within the client's systems and comply with their security requirements.

In Adapt's operations, all employees are expected to act responsibly and ethically. This policy provides guidance on our conduct in business ethical matters, including:

• Anti-Corruption: we do not tolerate corruption. Gifts and hospitality shall be characterized by transparency and moderation.
• Competition: we adhere to competition regulations and act respectfully and correctly in interactions with competitors.
• Marketing: we communicate accurately and truthfully and comply with regulations, including GDPR.
• Conflicts of Interest: private interests must not influence decisions. Risks must be escalated to management and, if necessary, to the board of directors.
• Information and Personal Data: business-critical and sensitive information is handled with discretion and treated as confidential. Personal data is processed in accordance with applicable legislation.
• Tax and Anti-Money Laundering: We comply with laws and act on warning signs with the precautionary principle.

Responsibility for compliance and follow-up rests with each company manager and is monitored by the board of directors.

In addition to the policies above, Adapt has a governing principles document for ethics and responsibility. It outlines our overarching stance as a societal actor and provides guiding principles for internal and external relations. 

If you suspect irregularities or conduct that violates our policies, you should be able to report it securely. Adapt therefore has a whistleblowing recommendation that enables anonymous and risk-free reporting. This applies to all companies and business units within Adapt, as well as all employees, regardless of role. We handle incoming cases seriously and with respect for both integrity and objectivity.